Samsung Galaxy earbuds are great unless one or both of them stop charging. That can be aggravating but is a relatively simple problem to fix. All it takes is a little knowledge about the case, your earbuds, and the wearable app to get your earbuds producing quality sound again.
The most common reasons for Galaxy Buds that are not charging are using a non-Samsung case, not having a fully charged case, a dirty case, or improperly placing the earbuds in the case. You may have to also reset your earbuds on your wearable app to fix the problem.
The following solution list takes you through each issue step-by-step so you can fix your Samsung Galaxy earbuds easily without having to go to a store. It’s a great guide to understand how your earbuds function too.
How to Fix Non Charging Earbuds
Use a Samsung Case
Many people try to save money by purchasing an off-brand charging case for their Samsung Galaxy earbuds. Usually, this happens when they lose or break the original case. This is one of the most common reasons earbuds quit charging.
Buying a case that is compatible with your earbuds can be the first solution to this problem. However, this is not always the case, so try every method we list down below first to narrow down your options.
Make Sure the Case is Fully Charged
Some people forget the case needs to be charged too. After all, these cases can’t run forever and do get drained even if they aren’t in use. Keep your charging case charged so it can work better.
Make Sure You Are Placing the Buds Correctly in the Charger
It sounds silly because they are so easy to put in the charger anyway, but misplacing them inside the charging case does happen. They won’t charge unless the pins in the case match the earbuds. Make sure your buds are entirely inside the case.
If the headphones are giving you a constant red light – even if you just purchased them – there is a workaround for this too.
The reason this is happening is because of a faulty bud. Its case connection needs to be adjusted until it starts to receive the charge.
These buds are faulty because they think they are being charged (hence the green light indicator when you put them in the case) when, in fact, they are not.
Your goal is to get the bud to stay RED in the case (indicating that it is uncharged and charging) instead of GREEN (falsely showing you the bud is charged).
It can be irritating to reposition your buds until the light shifts to a consistent red, and many people do take their buds to a service center to fix this issue. Rest assured, they will do exactly what I just suggested. So you may as well try it yourself.
Once the light is consistently red, please leave it in the case to charge for at least 30 or 40 minutes before removing it. You should find that they work just fine now.
Give Your Case a Cleaning
Dust and other particles can get into your charging case over time. That can result in it not functioning correctly. You can clean your case with a soft cloth. Make sure you clean the pins so they make a good connection with your earbuds.
Try Restarting Your Earbuds
This is a great solution if one earbud isn’t charging. Restarting your Samsung Galaxy buds is quick and easy. Put them in the case and then take them out for a minimum of 10 seconds. Then put them back in the case and shut the lid.
Every time you close the lid, your earbuds will automatically restart. However, some experts say it’s good to keep the lid open while you are recharging them.
Let the Other Earbud Drain Down
This works well if one earbud is charging and the other isn’t. Allowing the charged earbud to drain all the way down and then charging them both at the same time may fix the problem. This is especially true if you’ve been charging them regularly before they’ve drained all the way down.
Go with a Wireless Charger
Your cable on your charger could be faulty so using a wireless charger may be the solution. To do this, place the earbuds in the case. Then use the AC adapter to connect the wireless charger. Put the case in the center of the wireless charger to see if that works.
Reset Your Earbuds
There are a couple of ways you can do this to fix your lack of charging issue. This involves resetting them on the Samsung wearable app or manually. First, look to the wearable app on your phone.
- Open the app.
- Look for the earbud option.
- Once you tap on that option, select the reset earbud and confirm the reset.
You will need to make sure your earbuds are off of Bluetooth before you reset them, so it’s best to turn your Bluetooth off before you do this.
Also, resetting your earbuds on the wearable app will mean you will need to pair them again to your phone. They will not do this automatically like they do when you restart them.
Another way to reset your earbuds is manually reset them. Start this process by first turning off the Bluetooth and disconnect it from the phone through the wearable app by hitting reset. Take out the earbuds and then put them back into the case.
Now, touch and hold the pads on the earbuds for seven seconds. Make sure you do this to both earbuds at the same time to reset them. Do this a couple of times.
Go back to your phone, turn on your Bluetooth and then reconnect the earbuds to your Galaxy wearable app.
Reinstall Your Galaxy Wearable App
Another solution is to completely uninstall and then reinstall your Galaxy wearable app. To do this properly, first, disconnect your Samsung earbuds from the app as you did before.
Then, uninstall the app and reinstall it. You will need to pair your earbuds again but this could alleviate all your charging problems.
Try the PowerShare feature on your Samsung S10 and above
Samsungs latest phones feature an option called PowerShare. This allows you to charge your Galaxy Buds using your phone. No chords are necessary!
Simply turn on PowerShare from the Notification Panel. Once your buds are in their case, you can place the case onto your Samsung phone, and it will charge the earbud case.
Go to Samsung Care
Samsung Care is there to answer questions, send you a replacement or repair your earbuds if none of these solutions work. Make sure your earbuds are under warranty and that you meet the company’s terms and conditions for replacement.
Why won’t my wireless earbuds charge?
One of the most common problems is with the USB or cable. The cable could be faulty or not inserted correctly. Make sure it is inserted completely at both the power source and on your charger. You can try a different cable also to see if that works.
How long should I charge my earbuds?
Samsung earbuds need at least 4 hours uninterrupted to charge. Sometimes, people interrupt the charge to use their earbuds, and that can cause charging problems.
You can restart both earbuds and your smart device after charging is completed for those giving you issues. Turn off your phone and leave it off for at least 30 seconds before turning it back on. Then re-pair your buds to your device again.