Why is One Galaxy Bud Not Working? (& What To Do About It)


In order to have an enjoyable listening experience, both earbuds need to work together. If only one works or they do not work at the same time, your entire listening experience can be ruined.

So, why is one Galaxy Bud not working?

Most likely, one of the earbuds is having difficulty connecting to your Bluetooth-enabled device. Resetting both earbuds to factory mode should resolve the issue, and it only takes a couple of seconds to do so.

To learn more about why one Galaxy Bud is not working and how to fix the issue, scroll down.

Why is One Galaxy Bud Not Working?

If one of your Galaxy Buds is not working, you most likely have an issue with Bluetooth connectivity. This may happen if you have not recently updated your Buds. Sometimes, there may be another reason behind the issue, such as a dead Bud.  

How To Fix Galaxy Buds When Only One Side Works

Whenever you notice that one Galaxy Bud is not working, there are several things you can do to rectify the issue. You can make sure that nothing is blocking the Bud from getting charged or you can update your earbuds. If neither one of those techniques work, you can reset the Buds completely.

Check The Charging Case

The first thing to do when one of your Galaxy Buds is not working is to check the charging case. Sometimes, debris may get stuck inside of the case, preventing one of the earbuds from charging. Look inside the charging case and gently blow in it.

Place the earbuds back into the charging case. Both earbuds should feel as though the tips are touching the bottom of the case. Allow both of the earbuds to charge for four hours. That way, you can rule out charging issues before moving on to more serious resolutions.

Check Bluetooth Setting On Your Phone

If one of your Galaxy Buds is working, it means that the Bluetooth feature on your phone is turned on and the Galaxy Buds are approved on your device. You can try turning it off then turning on the Bluetooth functionality on your phone or another Bluetooth-enabled device.

Simply visit the Bluetooth page on your phone settings app. Turn off Bluetooth and turn it back on again. Sometimes, this will fix the issue if there is just a connectivity problem with the phone.

Update Your Galaxy Buds

The next thing you should do after checking your charging case and phone’s Bluetooth page is to visit the Samsung Wearable app. If your earbuds are in desperate need of an update, update them now. Sometimes, this will rectify the issue, but not always. Here are the steps for updating your Galaxy Buds:

  1. Go to the Samsung Wearable app.
  2. Select the “About earbuds” page.
  3. Select “Update earbuds software.”
  4. Download and install the software update.

Even if the update fixes the issue, we still recommend resetting your Galaxy Buds to ensure everything works as it should.

How To Reset Your Galaxy Buds

If neither of the above steps worked to fix the one faulty Galaxy Bud, it’s time to reset your Buds fully. The easiest way to reset your Galaxy Buds is to visit the Samsung Wearable app and go to the “About earbuds” page. Click on the reset button. This should reset the Buds automatically.

You can try to manually reset your Galaxy Buds as well. Here are the steps to manually reset your Galaxy Buds:

  1. Check your phone to ensure that one of the earbuds is paired.
  2. With both earbuds still in the case, gently press on the back of the afflicted Bud.
  3. The light located in between the two earbuds should begin to flash. Continue holding the button down until the light starts flashing red.
  4. Remove your finger once the middle light turns red.
  5. Close the case and leave it closed for 10 seconds.
  6. Reconnect the Buds.

If you are still having trouble with your Galaxy Buds not pairing with one another, remove both earbuds from the case, and place them inside your ears. Press on the back of both of the Galaxy Buds until a noise chimes. At this point, you should be able to pair your Buds to your smart device again.

We recommend installing the newest update for your Galaxy Buds if you have not already at this point. That way, you can prevent further issues and ensure that your Galaxy Buds are working at optimal condition.

Reconnecting Your Galaxy Buds After Factory Reset

If you remember trying to connect your Galaxy Buds to your phone the first time, you likely don’t want to have to go through that hassle again. Luckily, reconnecting your Galaxy Buds to your phone after a factory reset is much easier than the first time.

Because the Galaxy Buds are already accounted for on the Samsung Wearable app, all you need to do is reconnect the Buds using your phone’s settings page.

  1. Visit your settings app.
  2. Go to the Bluetooth tab.
  3. While the Galaxy Buds are in pairing mode, allow the phone to find your Buds.
  4. Select on your Galaxy Buds whenever they show up on the device listing.
  5. Allow your phone access to your Galaxy Buds and vice versa.

Once you reconnect your Galaxy Buds, both earbuds should be working together so that you can listen to your music as before.

Final Thoughts

It can be hard to pinpoint exactly why one of your Galaxy Buds is not working. It could be something as simple as a bit of debris blocking the charging port inside the charging case. It could also be because of a software issue or a connectivity issue.

If you’re finding that it’s impossible to get both earbuds to work, we recommend resetting both. Resetting your Galaxy Buds doesn’t take that long, but it does help them to get back in working order. Don’t forget to update your Galaxy Buds either. You can do this before or after the initial factory reset.

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