If you’ve recently noticed that callers aren’t able to hear you through your Airpods, then don’t panic just yet; in most cases, the solution is a lot simpler than you think.
If callers can’t hear you on your Airpods, the most common reason is that your Airpods are set to Automatic Switch Microphone, which can result in an inconsistent connection; setting your microphone to the left or right earbud in most cases should solve the issue. In other cases, you may need to clean your Airpods microphone or disable Automatic ear detection.
One of these three options would fix the issue in most cases; however, just to be sure you get your issue resolved, we compiled a whole list of troubleshooting tips that should fix your problem if the fixes above haven’t solved your issue.
Why Can’t Callers Hear Me On My Airpods?
Here’s the complete list of fixes:
- Ensure Your Airpods Are Set as the primary microphone
- Switch Microphone To Left Or Right Ear
- Clean Airpods Microphone
- Disable Automatic Ear Detection
- Restart Your Phone or Device (Tablet, PC..etc.)
- “Forget” Your Device & Reset Your Airpods
- Reset Network Settings
- Disable Sound Check
- Update Device’s Software
We’ll walk you through each method step by step. Let’s dive in!
Ensure Your Airpods Are Set as the primary microphone
In most cases, this issue occurs when your Airpods microphone is not set as the primary microphone during a call. You can easily adjust your audio output to be set as your Airpods during a call; this can be done in the call interface by selecting Audio, then select your Airpods.
Switch Microphone To Left Or Right Ear
Your Airpods microphones are set to Automatically switch by default; this switches the microphone between the left or right. Some users found that one of their Airpods wasn’t picking up their sound consistently, so testing both options can help solve the issue. Try setting either the left or right Airpods as your primary microphone to help solve the issue:
- Go to Settings
- Bluetooth
- Select the “i” located next to your Airpods
- Select Microphone
- Select your left or right Airpod as your primary microphone.
Clean Airpods Microphone
The Airpods feature two microphones, one located on the top and the other located on the bottom. Both microphones work in tandem, so the top won’t work as effectively if the bottom microphone is clogged. Dust & debris can clog up the microphone, which can result in issues picking up your voice. You can use a cotton swab to gently clean any debris located in the inner parts of your Airpods.
Disable Automatic Ear Detection
Disabling Automatic ear detection can help solve any bugs or glitches your phone might have during calls; this can cause your Airpods to cut out during a call and not be your primary Audio source.
Here’s how to turn it off:
- Go to Settings
- Bluetooth
- Select the “i” located next to your Airpods
- Toggle Automatic Ear Detection Off
Restart Your Phone or Device (Tablet, PC..etc.).
Another common solution is restarting your phone; simply turn your device (Phone, tablet, PC) off and back on again; this will reset your operating systems software & will allow your software to start fresh and fix common software glitches.
“Forget” Your Device & Reset Your Airpods
First, you’ll need to disconnect and “Forget” your Airpods from your device’s Bluetooth list. Then:
- Place both Airpods in the charging case & close the lid
- Open the lid after 30 seconds
- Press and hold the button on the back of the case until the LED flashes white
- now check your device’s Bluetooth list and re-connect your Airpods
Reset Network Settings
In some cases resetting the network settings can be the solution; this will clear all saved Bluetooth and WI-FI connections.
So, once network settings are reset, you’ll need to reconnect to your Wifi as well as your Airpods on your device.
Reset Network Settings on iPhone:
Go to Settings -> General -> Reset -> Reset Network Settings
Reset Network Settings on Android:
Open Settings -> Depending on your device select “General management” or “System” -> Select “Reset” or “Reset options -> Select Reset Network settings.
Disable Low Power Mode
Low power mode restricts certain features and reduces the capability of certain specs; this includes Bluetooth-connected devices. If you have it turned on, disabling low power mode may be your fix.
Disable Sound Check
Soundcheck limits the volume your device can output; disabling it allows you to raise your volume to the max level. Go to settings > Music > Toggle off Sound Check on your iPhone. You can also select the Volume limit and ensure it’s raised to the maximum volume.
If you’re an Android user, this can be done by:
- Going to settings
- Select “Sounds & Vibration”
- Select Volume
- Adjust the volume
Update Device’s Software
Software updates are done to maintain the efficiency and stability of your software; this also affects Bluetooth connections. Here’s how you can check if your device’s software is up to date.
For iPhone Users:
- Go to Settings
- Select General
- Select Software update
Your device will display the software version your device is currently running on, and water or not you need an update.
For Android Users:
- Swipe down from the top of your screen
- Select Settings
- Scroll down and Select Software Update
- Select Check for updates
If your device is up to date, then your device will display “Current Software is up to date”; if not, then you’ll be prompted with “Update available“.
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