If you’re experiencing a buzzing sound in both or one of your Powerbeat Pro earbuds, then don’t worry. In most cases, this issue can be solved quite simply.
The most common reason for your PowerBeats Pro to make a buzzing noise comes down to a connection or charging issue. Disconnect & “forget” your Powerbeat Pro from your device and reconnect it to solve this problem. An alternative solution would be to reset & connect your Powerbeats Pro to your device while plugged into a wall charger.
Below we detail every troubleshooting step to ensure you get your device sounding smooth once again. Let’s dive in!
Disconnect & “forget” Your Device
The most common solution to this issue is to unpair your Powebeats Pro from your device’s Bluetooth list, “forget” your device from your Bluetooth list and reconnect your Powerbeats back to your device by placing them on pairing mode.
If forgetting your device and reconnecting doesn’t solve the issue, then you’ll want to “forget” your Bose earbuds once again, but this time you’ll also want to reset your earbuds after they’ve been unpaired & “forgotten”, then place your earbuds on pairing mode and select it on your device’s Bluetooth list.
How to “forget your Powerbeats Pro from your device:
For iOS Users: (iPhone, iPad)
Go to Settings > Select Bluetooth -> Select the “I” icon and select “Forget Device)
For Android Users:
Go to Settings > Select Connected Devices or Device Connection > Select Previously Connected Devices, or Bluetooth > Select your PowerBeats Pro > Select “Forget.”
Reset Your Powerbeat Pro
- Place both earbuds in the case while leaving the case’s lid open
- Pres and hold the button on the case for around 15 seconds; the LED indicator should flash red & white before you release
- Your device’s LED will then continue to flash white, indicating that it’s ready to pair.
Disconnect & re-pair your device while charging
Next, you’ll want to disconnect and re-pair your device while the charging case is plugged into a power outlet. Ideally, you’ll want to use a wall charger for this to work.
- Unpair your earbuds from your device
- reset your earbuds
- plug in the charging case to a wall charger
- then reconnect your device while charging
Ensure your Powerbeat Pro ear tips are the correct size
The powerboat Pro comes with four different sizes of ear tips; having a size too small or too big can cause the tip to push against the speaker, causing it to buzz. So, you’ll want to make sure that the tips are placed correctly and are the correct size for your ear.
Charge your Powerbeat Pro with a wall charger
Most users found that charging their device with a wall charger is what helped solve the issue as opposed to using a PC to charge their device. So constantly charging your device with weak voltage may cause it to buzz due to lack of power; try charging it with a wall charger even if your device is fully charged.
You’ll also want to disconnect from your device before you charge.
Reset your Device (Phone, Tablet, PC)
First, Disconnect & “forget” your earbuds from your device.
Reset your device by turning it off and turning it back on. This will reset your operating systems software, allowing your software to start fresh and fix common software glitches.
Once your device is turned back on, enter pairing mode on your Powerbeats Pro, open your Bluetooth list, Select your Powerbeats Pro and connect.
Disconnect & “forget” Previously connected devices
Devices saved in your Bluetooth list may interfere with your device’s connection since it may be trying to establish an automatic connection. Simply disconnect and “forget” previously connected devices from your device. Then disconnect “forget” and re-pair your Bose earbuds to your device.
Update Device’s Software
Software updates maintain the efficiency of your device; this also has an impact on Bluetooth-connected devices.
Software updates are done to maintain the efficiency and stability of your software; this can also affect Bluetooth connections. Here’s how you can check if your device’s software is up to date.
For iPhone Users:
- Go to Settings
- Select General
- Select Software update
Your device will display the software version your device is currently running on, and water or not you need an update.
For Android Users:
- Swipe down from the top of your screen
- Select Settings
- Scroll down and Select Software Update
- Select Check for updates
If your device is up to date, then your device will display “Current Software is up to date”; if not, then you’ll be prompted with “Update available“.
How to Unpair your Power Beat Pro
If you’re having trouble pairing your Powerbeats Pro, then don’t worry; it’s fairly simple. All you would need to do is go to your device’s Bluetooth list, then select your device and tap on “Disconnect“.