Optimum is one of the best TV experiences you can have. With a Bluetooth-connected remote, the TV is easy to use and connects you with multiple channels. Still, just like everything else, this remote comes with its own issues. Whenever a problem arises, the remote lets you know by blinking.
The most common reasons for this are dead batteries, Bluetooth pairing difficulties, or a faulty signal receiver. All three of these issues are super easy to solve. There can be issues with the box or internal mechanisms of the remote, which may require a visit to the Optimum shop.
To find out more extensively how to determine why your Optimum Altice remote is blinking and what to do about it, keep on reading. We also walk you through some other ways to fix the remote if dead batteries, Bluetooth errors, or signal receivers are not to blame.
Let’s get started!
Possible Reasons Your Optimum Altice Remote Is Blinking
If you notice that your Optimum Altice remote is blinking, it means that it is not working as it should, as you likely know. There are a number of reasons as to why the remote may not be working. Whether it is reacting slow or not connecting at all, the blinking light tells you that there’s a problem you need to fix.
Typically, there are three main reasons that the light will blink. These three reasons are easy to pinpoint and fix. Here are the top three reasons your light is blinking and what to do about it:
Reason 1: Dead Batteries
Just like any other remote, the Optimum Altice Smart Remote needs batteries for power. Whenever the remote batteries start to die, the remote will blink to let you know. This light will not stop blinking until you either replace or recharge the batteries.
What To Do About It
Luckily, dead batteries are super easy to fix. Simply replace or recharge the batteries. If this was the cause, the blinking light should go away. No matter what, it’s a smart idea to check the batteries first when your remote is blinking. Go through this step first to rule it out early on.
Reason 2: Bluetooth
The Optimum Altice transmits signals through Bluetooth. This allows you to control the TV with your voice and aim it anywhere. The only way you can navigate through the TV menu or channels is to connect the remote through the Bluetooth pairing process.
If your remote disconnects from your Bluetooth, the remote will not work and it will start blinking. This is one of the most common reasons for a blinking Altice remote. The blinking tells you that the smart remote is ready for pairing, but it needs to scan available devices for use.
What To Do About It
If you notice that your remote is blinking, the first thing to do is to check the Bluetooth connection to see if it is connected or not. You simply do this by going through the pairing process as described in the user manual.
Reason 3: Faulty Signal Receiver
Bluetooth technology makes the TV easier to use, but it comes with some notable downsides. Most notably, the signal receiver can become faulty, causing your remote to stay undetected, even when the Bluetooth is connected and the batteries are fresh.
Whenever the signal receiver becomes faulty, the remote will blink just as before. The main difference is that the remote will show up as being connected to Bluetooth, but the TV still won’t respond to the remote control.
What To Do About It
Unlike the last two reasons, fixing a faulty signal receiver requires a bit more effort, but it is still easy. We recommend going through the first 2 reasons first to rule them out as the culprit. If you determine that the top two reasons are not to blame, then move on to this step.
The easiest way to fix this problem is to restart the box. Power cycle the box by taking the power cord off it. Let the cord stay disconnected for a few minutes. Then, plug it back in. This will restart the box and remote.
What If My Remote Is Still Blinking?
If your remote is still blinking even after you rule out the previous three reasons, you might have to try some different alternatives for fixing the remote. These next three ideas for fixing your remote aren’t necessarily based on individual problems, but they can help to fix the problem, even if you don’t know what it is.
Repair Your Remote
After going through the three reasons above, your remote may still be blinking and not working as it should. The next natural course of action is to repair or reprogram the remote along with the box. Below are the steps for doing this:
- Access settings by pressing the home button on your remote.
- Select preferences.
- Press “Pair Remote to Altice One.”
- Follow the on-screen guide on the TV.
- Press “Pair Remote Control.”
- press and hold down on numbers 7 and 9 for five seconds or more.
- Wait until the “Pairing Complete” message shows on the screen.
After the message has shown up, the remote should stop blinking at this point and start working as before.
Reset the Altice Box Manually
If your remote is still blinking, the next thing you should try is manually resetting the entire Altice box. This involves setting the box back to factory reset. The reason you must do this manually is that your remote isn’t working properly.
To reset the box manually, followed the two steps below:
- Locate the reset button located behind the box.
- Press the reset button and hold it for 10 to 15 seconds.
Once the box blinks and starts to reboot, the TV service should come back after a few minutes. Don’t be shocked when you need to reset all of your preferences. Resetting the box to the factory setting will delete all existing data, causing you to restart the services like the remote and box are brand new.
Visit An Optimum Store For Help
The very last thing you can do if you cannot get your remote to work properly is to visit an Optimum store for help. An Optimum service technician will be able to thoroughly check the issue and determine what the problem is. Problems can either be from the remote or box. Chances are, you will need to replace the faulty items if you have reached this step with no luck.
Whether you are just trying out the Optimum Altice remote or are having trouble with it, there are a couple of tips to keep in mind. These tips can ensure the entire process goes smoother, as well as prevents the remote from turning off or not working as it should.
Use An Optimum Remote
The most important tip to keep in mind is to ensure that the remote you are using is an actual optimum remote. Many people try to save money by buying a third-party remote, but these often come with connection or technical errors.
Keep The User Manual
We also recommend keeping the user manual now or in the future. This will come in handy in case there is an issue with your remote or something else. If you already tossed your manual, don’t worry, Optimum has all of their content digitalized and available for free online.
Use Optimum’s Tools Online
If you are nervous about resetting your box or going through any of the steps without discussing things with a technician first, Optimum offers a lot of online services that can help you get assistance without visiting an actual store.
For example, there is an online chatting service or an email account you can talk to. Either of these options allows you to speak to a technician and hopefully fix the issue without leaving your home.
There are even FAQs, user guides, and online tutorials that can help you go through the process on your own. This is a great option for those who don’t feel the need to talk to a technician but want a bit more guidance than going at it on their own.
A blinking Optimum Altice remote is nothing to worry about. Chances are, all you need to do is replace the battery, reconnect the device to Bluetooth, or repair the remote completely. All three of these issues are easy to solve.
If you walk through all three of these solutions in the remote is still blinking, you can try turning off the box, resetting the box, or visiting an Optimum store. Most likely, the remote should work, or you will be able to replace the part, allowing you to watch TV freely once again.
We hope that this article has helped you get your remote back in working order so that you can start watching TV once again.