How to Connect Sony WH-1000XM4 Headphones to Your PC – A Complete Guide


You’ve purchased your Sony WH-1000XM4 headphones, and you’re ready to enjoy the benefits of noise-canceling technology, but what happens next?

You need to register your headphones using your PC. In Windows, click the “Start” button and select Settings. Click “Devices” and select Bluetooth. Ensure that “Bluetooth” is selected “On”, which makes the Bluetooth function available. Select WH-1000XM4 and click pair.

But we’ve all been in the position where we’ve tried to connect using the instructions above, and it just does not work.

There’s nothing more frustrating, especially when you’re looking forward to a weekend gaming session.

Luckily for you, we’ve trawled through pages of manuals and watched countless videos to bring you the best advice, and tips & tricks to get your Bluetooth device purring.

To connect your Sony WH-1000XM4 to your PC should be straightforward.

First off, you need to make your headset discoverable.

H2 How Do I Make My Sony WH 1000XM4 Discoverable?

If you’re pairing your headphones for the first time, then you usually won’t have a problem.

After switching your headset on, it automatically enters pairing mode. This happens when you first get the headset home from the store or after repairing it.

You can follow the instructions given above, and in next to no time, the headphones will be paired.

But the next time you try to pair your device, you will usually run into a problem.

How Do I Reset My Sony WH-1000XM4 Bluetooth Headphones?

You may want to try resetting your Bluetooth connection before trying to connect to more than one device.

Take, for instance, pairing with your PC after first pairing with your cell phone. The cell phone pairing goes fine, with no problems at all.

Next, you try to pair them with your PC, and it just won’t show up in your list of Bluetooth devices available.

Try this if you have a problem pairing with multiple devices:

  1. With your headphones off, press and hold the power button on the side of the headphones. Continue to hold the button down until the LED indicator starts to blink blue and red. Don’t be fooled though, it takes a little while before the light blinks blue and red to indicate that it is in pairing mode.
  2. So, keep holding the button down until you are certain that the indicator is alternating between blue and red consistently (we’re talking about 10-15 seconds here but it may take a little while longer or shorter depending on your headset). 
  3. Waiting for the LED to turn from blue, then to red and back again, is what fools people. The alternating blue and red LED rate is quite quick, expect it to be around 4 to 6 blinks per second.
  4. Only when you’re certain the LED is blinking blue and red must you release the button.
  5. Next, go to your PC or laptop and click on the Windows Start button at the bottom left of your screen.
  6. Click the gear icon and select Settings.

You may have to type settings into the search bar depending on which version of Windows you are running, but for this article, I assume you have Windows 10 installed.

The Bluetooth and other devices will appear and you need to ensure that the blue tooth selector is switched on.

  1. Click on the Add Bluetooth button at the top of the screen.
  2. On the next screen, click on the Bluetooth icon to search for nearby Bluetooth devices.
  3. When your Sony headset appears on the list, click on it. It may take a few seconds for the headphones to fully connect but you will see the confirmation on your screen when it does.
  4. When you see the message, ‘Your device is ready to go!’  your headset is paired and ready for use.

Despite running through all the instructions above, you may still have a problem with pairing your headset.

Why are my Bluetooth Headphones Still Not Connecting?

Bluetooth usually works seamlessly with all your smart devices.

However, some versions of Bluetooth are not backward compatible, so it’s a good idea to ensure that you have the latest version of Bluetooth installed.

You may need to enter your Windows Settings to check whether your Bluetooth drivers are updated.

Soft Reset

This is the classic call center response to any computer glitch. Try switching off your headphones and laptop or PC and then restarting both.

Surprisingly, this sometimes works, but not always.

Delete Bluetooth Devices

Older devices or older versions of Bluetooth may just connect with the latest device that you used.

To avoid this and to clean everything up, delete any Bluetooth devices that are paired with your PC or laptop and try pairing them with your headset again after rebooting everything.

Charge Your Headphones

You may not have sufficient charge in your headset battery and that will sometimes affect its ability to connect. Recharge the headset fully before trying to connect.

USB Interference

The new high-speed USB 3.0 ports can sometimes create interference with nearby devices, so make sure your headphones are not close to the USB ports on your laptop or PC.

Router Interference

In the same way, as USB 3 ports may cause interference, your router can also be the culprit. Move away from the router if possible or, at the very least, don’t position the router right on top of your PC.

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