Turtle Beach has always been known for its quality headphones. The Turtle Beach Stealth 600 series is no exception to that rule, with amazing audio quality and ease of set-up.
The Turtle Beach Stealth 600 headphones also come with all-day battery life. This allows you up to 15 hours or more on one single charge. What happens, though, when your headphones stop charging? What are some things you can try to rectify the problem? Let’s take a look!
Turtle Beach Stealth 600 Series Headset Not Charging?
When you own a headset or similar device for long enough, eventually you will run into some issues with how it is functioning. One of the most common problems that you get with the Turtle Beach Stealth 600 series headset is that it no longer charges. There could be a few reasons as to why this happens and we will explore each of them here.
The most common reasons for Turtle beach stealth 600 headsets to be experiencing charging issues are your firmware is not up to date, it requires a hard reset, you may be using a faulty charging cable, or your power brick may not meet the voltage requirements.
Hard Reset & Update Firmware
One of the most common reasons for this issue is because your device is not up to date with the latest firmware.
This occurs when your Headset is unresponsive and displays a solid red light.
To fix this you’ll want to first hard reset your device by pressing & holding the Connect & Mode buttons for 20 seconds.
Your Headset should power off after resetting them. If your Headset’s LED light is still displaying a solid red color, you’ll want to repeat the process and ensure your holding both buttons for at least 20 seconds.
The next step is to update your device’s firmware; if your device isn’t updated with the latest firmware, the issue may occur again.
To check if your Headset is up to date, you’ll first want to download the Turtle Beach Audio Hub Updater Software, then simply plug in your USB cable to your turtle beach headset & PC. Once you connect your device to your PC and run the software, it will search for available firmware updates or notify you if your device is up to date.
For more info on this, you can take a look at Turtle Beach’s guide.
Swap Out the Charging Cable
The first and easiest thing you can try on your own is to swap out the Micro-USB charging cable. The charging cable that comes with the Turtle Beach Stealth 600 series headset is of high quality, but that does not mean it will not wear out over time. The more you use the charging cable, the connection points will wear down. As usage ramps up, the charging cable could get to the point where it fails to do its job. Going to buy a new Micro-USB charging cable and swapping it could be an easy solution to your problem of it not holding a charge.
Inspect the Charge Port
If swapping out the charging cable is not doing anything, you should inspect the charge port of the Turtle Beach Stealth 600 series headset. Look inside the charge port to see if there is any buildup of dirt and debris. On top of that, try to look for any pins that may have been bent from inserting and removing the Micro-USB connection over time. There could be an opportunity to lightly blow into the charge port to clean out the dirt and that could correct your problem. If pins are bent, you could carefully use tweezers or a similar device to straighten them. If you are unsure or not confident in this, send it out to Turtle Beach for repairs!
Check the Power Brick
The power brick is the last piece of the puzzle when it comes to charging your Turtle Beach Stealth 600 series headset. If the power brick is worn out or does not have an adequate amount of voltage, it will not be able to deliver power to the Headset. Change the power brick to see if that helps!
There are a lot of options when it comes to trying to troubleshoot the Turtle Beach Stealth 600 series headset not holding a charge. The more you investigate, the more opportunities you will have to try and rectify the issue on your own. It could be the charging port, the charging cable, or even the power brick. Try some things on your own, swap out the brick or cord, and see if that does the trick.
A Little More on the Turtle Beach Stealth 600 Series:
Let us get a little deeper on the headphones in focus first, in case you are in the market for a new set and want to know the good and bad. The Turtle Beach Stealth 600 series headphones feature Windows Sonic surround sound. This allows Microsoft technology to deliver to you a virtual surround sound experience.
The quality of the audio in the headphones is also critical and the bigger speaker within these allows for the delivery of crisp audio, deep bass, and more. The speakers are 50 millimeters in size!
The Steps You Can Take to Charge The Turtle Beach Stealth 600
If you are the owner of the Turtle Beach Stealth 600 series headset, you can gain comfort in knowing it has a rechargeable battery. The rechargeable battery lasts around 15 hours in total on a single charge. The charging of the Turtle Beach Stealth 600 series headset is very easy, making use of a Micro-USB port.
On the side of the headphones, you will find an input area where you can plug in the Micro-USB cable. The slot is next to the AUX output so it is pretty easy to find. If you are struggling to find the input, rotate the headphones around the sides and it will jump out at you.
Once you locate the Micro-USB input location, plug in the Turtle Beach Stealth 600 series headset charging cable. The other end will be a USB input that you can plug into a variety of devices.
Ways to Charge the Turtle Beach Stealth 600 Series Headset
You have a few different options when it comes to charging the Turtle Beach Stealth 600 series headset. Now that you have the Micro-USB cable plugged into the Headset, the other end will need to go into a compatible power source. A power brick from a smartphone will work as long as the power brick has 5 volts of power. You need an adequate power source or the charge will not be enough to get the Turtle Beach Stealth 600 series headset functioning again.
You have another option outside of the 5-volt power brick as you can also use your Xbox console or similar video game console. If the console is getting power, it will feed power through the USB cable to the Turtle Beach Stealth 600 series headset. If you own a laptop or similar device, plugging it into the USB power will also allow it to draw power from that area.