If you have cracked your Macbook Screen, don’t panic. A cracked screen doesn’t necessarily mean there is internal damage to your Macbook. There are several ways to get the issue fixed and get your laptop back to working condition as soon as possible. Having your Macbook screen fixed or replaced can cost as little as $99. The process is relatively simple from start to finish, and we’re here to walk you through it. Read on to learn more.
How Much Does it Cost to Replace my Macbook Screen?
Many factors can determine the overall cost of your Macbook screen replacement or repair. Mainly, how much you’ll need to pay for a repair or replacement of your Macbook screen depends on your current coverage with Apple Care.
If you maintain current AppleCare+ coverage on your Macbook, repair or replacement of your Macbook screen due to accidental damage will cost $99. If other damages have occurred as well (which can be diagnosed at your service appointment), you may be charged up to $299 in total to repair the internal damage.
Keep in mind that Apple represents that “AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials.”
If you don’t have AppleCare+ coverage, Apple’s limited warranty covers your Macbook (including its screen) from damage due to manufacturing defects for one year from the date you purchased your Macbook. Unfortunately, the one-year Apple limited warranty does not cover damage due to accident or unauthorized modifications (such as attempting to replace your Macbook screen yourself or having an unauthorized service provider attempt to replace your screen for you). That’s why, even if you believe you may be able to find a better deal in replacing your screen elsewhere, going to an authorized Apple service provider may be smarter in the long run.
If you do not have current coverage on your Macbook, the cost to replace your screen will be a bit higher. Most newer Macbooks purchased after 2012 have the Apple Retina displays, which has increased the cost associated with fixing or replacing their screens. Without AppleCare+, the cost to replace a retina display is typically between $455 and $755 in total.
The high price of replacing a Macbook screen without Applecare+ is something to consider. If your Macbook is older—for example, over five years old—it may be economical to replace your Macbook entirely before another expensive repair situation arises.
What Should I do if I Cracked my Macbook Screen?
Apple products are known and loved for their durability, but like any technology, they’re not infallible. If you discover a crack in your Macbook screen, stop using your Macbook as soon as you’re able to. Keep in mind that a crack in the screen doesn’t always manifest as a physical break in the screen’s glass. The screen damage may instead look like discoloration or strange lines on your Macbook screen.
The first thing you should do if you’ve cracked your Macbook screen is to call Apple Care, Apple’s customer service support line or request for servicing online. Apple Care’s customer service phone line is 1-800-APLCARE, or 1-800-275-2273. Before calling Apple Care, it is helpful to have your Apple ID and password handy.
Apple recommends taking all your Apple products, including your Macbook, directly to Apple for service, rather than an independent computer repair service provider. Taking your Macbook to a certified Apple Repair Center will ensure that only Apple-certified technicians will provide service to your Apple products.
You can schedule a service appointment for your Macbook while you’re on the phone with Apple Care. If you have an Apple store near you, you’ll likely visit the store; if not, you may be able to obtain service through another Apple Service Provider at another location, such as Best Buy. Shipping your Macbook to Apple for service is also a possibility. Apple may be able to send you a safe and secure shipping container, which you can use to mail in your Macbook for service.
How Can I Tell if I have Apple Care Coverage?
It’s not uncommon to have no idea if you have Apple Care coverage or not. Apple Care coverage is typically purchased when you buy your Macbook, and generally costs around $199. You must have opted into Apple Care coverage in order to obtain it.
You can check to see if you have AppleCare+ coverage online at Apple’s “Check Coverage” web page by entering your Mac’s serial number.
Use Apple’s Check Coverage tool here.
Will Replacing my Macbook Screen Erase my Data?
Replacing your Macbook’s screen should not erase your Macbook’s internal data if it has been properly saved and there is no other internal damage to your computer. However, it’s always better to be safe than sorry. Backing up your data is the best course of option before sending your Macbook off for repairs. Apple recommends enabling its FileVault tool to ensure your documents and pictures remain safe. Apple maintains that it is not responsible for any lost data during the repair process.
Does Apple Guarantee their Work after Macbook Screen Replacement?
Apple provides a guarantee for their service work, including replacement parts, for either 90 days or for the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. This guarantee is only available on services provided by the Apple Store itself or an authorized Apple service provider. You can check to be sure your service provider is authorized by the Apple Store before obtaining service by calling Apple’s customer support.
How Long Does it Take to Replace a Macbook Screen?
How long it will take your service provider to replace your Macbook screen depends on several factors, including the availability of needed parts, which hinges in large part on the global supply chain; the volume of service repair requests at your service provider; and the service provider you choose. If you take your Macbook to an Apple store for repair, expect an approximate wait time of up to 5 business days. If you take your Macbook to another Apple-authorized service provider, your wait time may vary, so be sure to ask.
How to Prevent Macbook Screens from Cracking in the Future:
MacBook screens can suffer damage for many reasons beyond the obvious falls and drops. Many cracks are caused by closing your Macbook while a foreign object is inside your Macbook. This can be due to a piece of debris located between your screen or keyboard or even something seemingly harmless, like a piece of paper with a paperclip or staple attached. In order to prevent Macbook screen cracking in the future, use a protective case for your Macbook and make sure nothing is between your screen and keyboard when you close your computer.