Hopping into virtual reality to explore the new Metaverse has never been easier than with the Oculus Rift and Oculus Quest. If you have an Oculus Quest 2 controller and are experiencing issues with the controller itself, resetting it and attempting to repair it can help to get it working as quickly as possible again.
How to reset your Oculus Quest 2 controller
If you want to reset your Oculus Quest 2 controller, complete the following steps even if your controller is not currently on:
- Tap any button to “wake” the Oculus Quest 2 controller.
- Hold down the main Oculus button until your headset has been visibly turned on.
- Remove the batteries from the Oculus Quest 2 controller
- Replace the batteries and restart your Oculus system to attempt to repair your Oculus Quest 2 controller.
How do I reset my Oculus Quest 2 Controller using the Oculus app?
With the Oculus Quest 2, it is now easier than ever to manage your controllers and/or Oculus Quest 2 system right from anywhere with the use of the Oculus Quest 2 app.
- Launch the Oculus app on your Apple iPhone or your Google Android smartphone.
- Select “Devices” from the main menu of the Oculus app.
- Choose the Oculus Quest 2 device that you wish to reset from the list that appears.
- Navigate to “Advanced Settings” after selecting the Oculus device you wish to update or reset.
- Select “Factory Reset”
- Choose “Reset” to confirm your wish to reset the chosen Oculus device or controller back to its default factory settings. Allow the Oculus device to reset, which may take a few minutes uninterrupted.
- Restart your Oculus Quest 2 controller and/or device to check if the factory reset has helped fix the issue(s) you were experiencing.
How to factory reset your Oculus Quest 2
You can choose to reset your Oculus Quest 2 controller to its factory settings as well. However, it is important to keep in mind that when you choose to reset your Oculus Quest 2 controller to its default settings, none of your personal settings or preferences will remain saved in the firmware. To reset your Oculus Quest 2 controller to its factory settings, complete the following steps:
- Press and hold both the volume as well as the power button that is located on your Oculus Quest 2 controller. Hold these buttons until the Oculus Quest 2 controller and system powers on.
- Select “Factory reset” from a list of options that appear on your screen using the volume button on your Oculus Quest 2 controller to browse the menu.
- Highlight the “Factory Reset” button and select it.
- Choose “Yes, erase and factory reset” to confirm your decision to factory reset your Oculus Quest 2 controller and system.
- Allow the Oculus Quest to complete the process of a factory reset. Note: Keep in mind that once your Oculus Quest 2’s factory reset is finished, you will be required to complete the entire initial setup of the Oculus Quest 2 once you boot the system up again.
How do I add new devices to my Oculus App?
- Open the Oculus app using your smartphone
- Turn on the headset or controller device that you would like to connect to your Oculus app.
- Open the Oculus app’s main menu and select “Devices”
- Select the available device you would like to connect to your Oculus app.
- Tap “Pair” to begin pairing the controller, headset, or other Oculus Quest 2 device you want to add to your Oculus app. Your new device should now appear within the app as accessible.
How can I restart my Oculus Quest 2 headset?
At times, you may find that restarting your Oculus Quest 2 headset can work to help repair your controller, depending on the issue you are experiencing. To restart your Oculus Quest 2 headset, complete the following steps:
- Turn on your headset
- Press (and hold) the headset’s power button. This power button will be located on the right side of your Oculus Quest 2 headset. Continue pressing and holding the power button until the “Power Off” screen appears.
- Choose “Restart” from the menu that appears, which will immediately signal the headset to restart itself.
How can I manually restart my Oculus Quest 2 headset?
If the simple method of restarting your Oculus Quest 2 headset does not work, you can also use the following method to manually restart your Oculus Quest 2 headset:
- Locate, press, and hold your Oculus Quest 2 headset’s power button. Hold the button for at least 10 seconds if your headset is currently on. This will turn the headset off manually.
- Allow the headset system to shut down for about 30 seconds.
- Press and hold the Oculus Quest 2 headset’s power button again, manually forcing the headset to restart. This may help to sync your headset with your Oculus Quest 2 controller if you are experiencing syncing issues.
Why would I choose to factory reset my Oculus Quest 2 controller?
Choosing to factory reset your Oculus Quest 2 controller may not be the first thought you have when you have an issue with your controller itself. However, if removing the batteries and a simple reset is not fixing the issues you are having, you may not have another choice, unless you opt to purchase a brand new controller instead. Some of the reasons you might reset your Oculus Quest 2 controller to its factory settings may include:
- Your headset is not working: If you are having issues with your Oculus Quest 2 controller as well as your Oculus Quest 2 headset, your best option is to use a factory reset on both devices if possible. Keep in mind that using a factory reset option on your Oculus Quest 2.
- You are changing your headset: If you are selling or updating your headset, it is best to factory reset all of your Oculus Quest 2 add-ons and devices. Starting over fresh with a factory reset option is also helpful for new updates and when you are thinking of adding new devices to your Oculus Quest 2 set.
Do I have to use a factory reset option for my Oculus Quest 2 controller?
No, not always. In some cases, you may have the ability to fix the issue you are experiencing with your Oculus Quest 2 controller by simply manually shutting off the controller and/or removing and replacing the batteries when necessary. A factory reset option should remain reserved for only the most serious of times or when all other options fail to address and fix the issue you are experiencing.