Why Are My JBL Headphones or Earbuds Not Charging?

There is no worse feeling than realizing that one of your devices has completely malfunctioned and won’t hold a charge at all.

Unfortunately, this is quite a common issue among wireless earbuds in general. However, for today’s topic, we’ll be looking at the JBL earbuds and headphones in particular.

As mentioned above, the issue is quite common, and in some cases, this may only even affect one earbud resulting in one not charging and turning on whatsoever.

The good news is that, in most cases, this can be fixed, let’s begin! 

How to Fix JBL Earbuds Not Charging:

Check The Charging Pins

The charging pins located on the JBL’s charging case are actually quite delicate. Because of this, the pins may be pushed in or are not protruding out as they should be. In most cases, this prevents the earbuds from making proper contact with the pins, thus resulting in your earbuds not charging. Below is an example of what the pins should look like. You’ll want to ensure that the search pin is at an equal height level.

Use a small pair of pliers and be prepared to be as delicate as possible to ensure no damage is done to the pins. 

Check if Anything is Blocking The Charging Ports

A universal issue most earbuds users tend to experience is a build-up of dust and debris in the case’s charging ports, thus preventing the earbuds from making contact with pins and ultimately resulting in your earbuds not charging.

Be sure to clean out the inner parts of the case. JBL recommends using a toothbrush or a cotton bud. You’ll also want to use a microfibre cloth to wipe off as much of the grime as possible. It’s important to note to never use liquids when cleaning the inner parts of the case.

Additionally, If you turn your earbuds around, you will see three holes. These are the holes the connection pins go in when charging. If these holes are blocked, it will cause charging issues, so it’s important that you clean your earbuds as well. Use a cotton bud to clean these ports and ensure that there is nothing blocking them from sitting on the charging pins.

Ensure that the Ear Tips are Fitted Correctly

Another thing that you’ll want to check is if your earbuds’ ear tips are fitted correctly, incorrectly fitted ear tips typically cause your earbuds to not rest correctly in the charging case, thus not making contact with the charging pins and aren’t able to be charged.

Reset Your Earbuds

Next, you’ll want to try resetting the earbud. This will clear all pairing history and restore your earbuds back to their default factory settings. The reset process varies depending on the model you own. Take a look at our complete guide on how to reset your JBL earbuds for step-by-step instructions. Simply find the model you own and follow along.

How to Fix JBL Headphones Not Charging:

If you own a pair of JBL’s over-the-ear headphones and can’t get them to charge, then the process is a lot simpler.

Check The Charging Cable

The first thing you’ll want to check is the charging cable itself. Inspect the cable and ensure that there is no visible damage. If you have a spare charging cable, try using that instead to check whether or not the issue stems from the cable itself and not the headset.

Charge them from an outlet Rather Than A USB

Another thing that you’d want to try is to charge them from an electrical outlet rather than a USB port. This provides the headphones with more power and can be the solution to your problem.

Reset Your Headphones

If both methods haven’t worked, then the next step is to reset your headphones. The reset process is similar across the majority of JBL over-the-ear headphones. All you would need to do is press and hold the power button on the headphones for around 10 seconds. Once this is done, your headphones should begin to flash, indicating that your headphones have been reset.

Steven Carr

Steven is a certified IT professional and gaming enthusiast. He has been working in the tech industry for over 10 years, and specializes in all things Tech-related. When he's not geeking out over the latest hardware or software release, he can be found testing out the latest video game.

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