Why Apple TV Keeps Disconnecting? (Causes & Solutions)


Apple TV disconnection problems can be incredibly frustrating when you’re trying to relax at the end of the day with a show or movie. There are several possible causes for disconnection issues which can make things confusing when it comes to trying to get your Apple TV working as usual.  

Common reasons for Apple TV disconnections include your WiFi signal being weak, loose cables, overdue updates, and storage capacity being full.  

This post takes you through a range of factors that cause Apple TVs to disconnect. We’ve also made sure to include solutions to these issues to help you solve your disconnection problems and get back to enjoying your shows and movies.  

Apple TV WiFi Issues 

WiFi issues are one of the most common disconnection problems that people experience when it comes to using an Apple TV. In many cases, your WiFi could be the issue. 

Therefore, it would be a good idea to inspect your WiFi system first to see if it’s causing problems with any of your other devices. If not, then you can be more assured that the issue is isolated to the Apple TV.  

It’s common for Apple TV’s to have the following WiFi issues:  

  • Buffering  
  • Unable to find/join a network  
  • The Internet can’t be accessed through the TV  

Ways To Fix Apple TV WiFi Problems 

Start by navigating through your Apple TV’s settings and going to Network. If you don’t see an IP address, turn off your router and Apple TV for 60 seconds.  

When it comes to restarting your Apple TV, go to Settings, Systems, and select Restart.  

Many people find that this restart method works effectively to improve their Apple TV WiFi connection.  

However, others may notice that their WiFi continuously disconnects from the internet or has poor performance when it comes to streaming and downloading. If this is a persistent issue for yourself, you may want to try moving your router closer to the TV.  

The other option would be to connect the WiFi router directly through a cable to your Apple TV. This would provide the TV with the most reliable source of internet to handle streaming and downloads.  

Apple TV Video Disconnection Problems 

Another common issue you may experience involves being unable to properly stream shows and movies. Sometimes, there’s audio playing with no image on the screen which can be super annoying.  

How To Fix Apple TV Disconnection Issues 

One of the quickest and easiest fixes to this issue is to restart the show or movie that you’re streaming. This can sometimes be enough to refresh the system to continue watching smoothly.  

In other cases, one of the cables in your TV may have become loose. Be sure to check if the HDMI cable in your TV is properly connected. You may also want to consider using a new HDMI cable if the problem is persistent.  

In other instances, the resolution of the Apple TV in the settings doesn’t match properly with the resolution of your TV. To solve this, go to Settings, Audio and Video, and click on Resolution.  

Most Apple TVs come with the resolution setting on Auto. It may be best for you to change this to match the resolution of your TV to minimize problems.  

You may also want to check on any optical cables that you have attached from the Apple TV to your TV. Checking or replacing an optical cable can sometimes be enough to solve audio issues.  

Apple TV AirPlay Problems 

The AirPlay feature can be handy for letting you stream shows and movies from your Apple devices to your Apple TV. While it’s pretty useful and easy to use, it can also cause a lot of issues.  

How To Fix AirPlay Issues  

Making sure that your Apple devices and Apple TV are connected to the same WiFi system is crucial to minimizing connectivity problems. For example, if your mobile or tablet is using data or connected to a different WiFi router than the Apple TV, you won’t be able to use the AirPlay feature.  

You can easily check what routers your devices are connected to by going to Settings, WiFi, and seeing which connections show up as available and connected.  

AirPlay is a feature that can be turned on and off. Therefore, the problem could simply be that AirPlay is not enabled. You can change this by going to Settings, AirPlay, and turning it on if it was off.  

In addition to this, not all apps are compatible with Apple’s AirPlay system. You’ll know if an app works with AirPlay by seeing if it has the AirPlay logo. If not, then you won’t be able to stream movies or shows from your devices.  

Apple TV Receiver Faults 

If you like streaming YouTube on your Apple TV, you may notice more issues with your receiver. It’s common for the Apple TV receiver to frequently reboot while you’re trying to watch YouTube videos.  

This can be an easy fix by navigating to Settings, Audio; Video, and Auto to Dolby. If this doesn’t work, it’s best to check if you need to update the receiver. If you haven’t updated it in a while, that could be the main reason for the receiver rebooting all the time.  

Clearing Space From Your Apple TV 

Even though most people stream movies and shows to their Apple TV, you can still take up space by installing a lot of apps.  

This is a problem that can easily catch you out as you don’t often think about the amount of space that’s available on the TV. Installing too many apps can cause the Apple TV system to become more sluggish and cause dysconnectivity problems.  

So, take a look through your apps and see if there are any installed that you don’t use. Once you’ve identified these apps, navigate to Settings, General, and Manage Storage.  

This is where you can locate the apps that you don’t need and delete them from the system. Clearing up space on an Apple TV can be enough to fix a lot of your connectivity problems.  

Final Thoughts

Now that you have a better idea about what’s causing your Apple TV to disconnect, you can have an easier time getting to the root of the problem.  

We’ve provided a range of solutions that many Apple TV users find will do the trick. If none of the solutions work, try getting in contact with Apple or your broadband provider to get more expert help.  

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