It’s great to have access to all your books in the palm of your hand, and eBooks are a great way to pull that off. Not only are you able to get certain books for free on the Internet, you can also get more modern books for sale in places like the Kindle app. The Kindle app can be used on a wide variety of devices, including Android and iPhone. However, what do you do if a Kindle app crashes on an iPhone?
If your Kindle App is crashing on your iPhone, the first thing you should try to do is restart your iPhone. In most cases, this should help your Kindle app work properly, as it may simply be an issue with your iPhone. Additionally, this may be due to the number of apps running simultaneously. However, if even this does not help, you should consider uninstalling and reinstalling the Kindle app. This may be enough to get the Kindle app to stop crashing.
But what other ways can you stop an app from crashing? And why did the Kindle app crash in the first place?
Kindle App Crashing on iPhone
If your Kindle app is crashing on your iPhone, there are multiple reasons why this may be happening. However, there is usually a pretty simple way to fix it. Most of the time, you can fix it by restarting your iPhone, or even just closing all of the apps you have opened. What this does is put everything back to normal, which frees up the memory needed to run the apps in the first place. Each app uses a portion of the iPhone’s allotted memory, which varies depending on how much memory your iPhone has.
The Kindle app itself is not much of a memory hog, which makes sense. After all, all you are doing is reading text on your phone. Where the potential crashing issues come into play, however, is with other apps open. For example, if you are listening to music in the background while you read, the combined use of both your music and Kindle apps is going to be more intensive than using one at a time. This adds up more if you are using a lot of other apps at the time. If you are having trouble with apps crashing, Kindle app or otherwise, try to avoid having too many apps open at any one time.
However, if you are having trouble getting the Kindle app to stop crashing, and it’s the only app open, there are some possible explanations and solutions to this. First, try uninstalling and reinstalling your Kindle app, as there may have been an issue with the installation process that caused the Kindle app to have errors. In addition, this may help you get the Kindle app up to date, which could be the reason why your Kindle app is experiencing problems.
If this does not fix the problem, you may have to update your iPhone to the latest version. You can check your iPhone for updates by going to Settings, then General, and finally, Software Update. If there is an update to be downloaded yet, it will display on this screen and give you the opportunity to download it.
If even that does not fix the issue, it may be worthwhile to get in contact with either Apple or Amazon customer support. They can better identify the issue that is affecting your iPhone and Kindle app respectively, and provide solutions that suit your issues better. Both of these support networks can help you via phone and chat.
Does the Kindle app crash on other devices?
If your Kindle is crashing on your iPhone, you may be wondering whether it is an issue with the Kindle app itself, or if the iPhone itself is to blame. In all likelihood, it is probably not the app that is giving you trouble. However, that in and of itself is not an impossibility, so don’t rule it out. A good way to verify where the problem is coming from would be to try the Kindle app on other devices. For instance, you could try it out on your iPad if you have one. If it works fine without crashing, that suggests that it may be the device that is to blame.
However, even if it does crash on other devices, that does not necessarily mean that it is the app either. As mentioned above, devices are only capable of doing so many things at once. So, no matter what device you are using, if you have a lot of things going on in the background, eventually you will not have enough memory, and the Kindle app may crash as a result. If you want to be able to use this many apps at once, however, the best approach would be to look for a device that is capable of that. Even among iPhones, there are models that are more capable of handling more things at once than others.
For example, if you are using an iPhone 6, you will not have much to work with when it comes to memory. This device only comes with 1GB of RAM, which can handle quite a bit to be fair, but not nearly as much as a lot of newer devices (or even computers at the time). Comparatively, the iPhone 12 Pro Max can handle quite a lot, since it has 6GB of memory (a significant improvement to be sure). So if you are using an old iPhone, it may simply be that it cannot handle what you want to do with it. The age of your iPhone could also be causing issues with your iPhone. After all, as devices age, they become less capable than they were at the start.
While the Kindle app is made by Amazon, the app is not necessarily going to work better on devices like the Kindle or Kindle Fire. However, it might be simpler to solve the problem, since if you contact Amazon support, they can address both the app and the device.