The Steelseries Arctis 7 is a wireless headset that’s designed for lag-free gaming. While the headset provides a full 24 hours of battery life, you’ll have to charge the device after a few gaming sessions.
You can charge the Arctis 7 by using the USB cable that’s packaged with the device. Plug one end of the cable into your headset, and connect the other end to a power source. Within a few hours, the device should be fully charged.
While it’s usually easy to keep the Arctis 7 charged, you may run into a few issues while using your device. Read on to learn more about charging your headset.
Charging the Steelseries Arctis 7
You can charge your headset by using the USB charging cable that comes with the device. Just connect one end of the cable to a USB power source and connect the other end to the headset’s Micro-USB jack. When the light on the Arctis 7 stops flashing, your device should be fully charged.
Typically, it takes between two and four hours for the Arctis 7 to fully charge depending on its battery life. Once charged, you can get around 24 hours of battery life from your headset. If your headset is taking a long time to charge, or if it doesn’t seem to be charging at all, that could be a sign of a deeper problem.
Checking the Battery on the Steelseries Arctis 7
You can quickly check the battery life on your headset by looking at the color of the LED light on the device’s power button. When you see the light change color, you’ll know that the device needs to be charged.
- Green: 100% to 50% battery life
- Yellow: 49% to 20% battery life
- Red: 19% to 10% battery life
- Flashing Red: Battery is at or below 9%
Can You Use the Arctis 7 While It’s Charging?
As long as the battery level isn’t at 0%, you can continue to use your Arctis 7 headset while it’s charging. While it may take longer to reach a full charge, your headset will continue to charge as long as it’s connected to a power source. Even when the headset is charging, you’ll have access to the microphone and all of the device’s other features.
What to Do When the Steelseries Arctis 7 Won’t Charge
If your headset is connected to a USB power source, but it doesn’t seem to be charging, there are a number of solutions. Try these fixes if your device won’t charge.
Use Another Outlet
It’s possible that your device won’t charge because of an issue with the power source. Try connecting the USB charging cable to another outfit or plug the cable into your PC to see if your device will charge.
Try a Different Power Cable
Charging cables can become bent or damaged over time, which can keep them from working properly. If your device isn’t charging when it’s connected to a power source, switch out your current cable for another compatible cable. You can use any USB to mini USB cable to charge your headset.
Reset Your Headset
Once you’ve confirmed that the issue isn’t with your power source or power cable, you’ll want to troubleshoot the headset. Turn off your headset while it’s connected to a power source and leave it off for at least one full minute. After you power your headset back on, check to see if it’s started to charge.
If turning your headset off doesn’t solve the problem, you can try a full reset. To reset your Arctis 7, remove the earmuff on the same side as the microphone. If you’ve removed the correct earmuff, you should see a small hole that contains the device’s reset button.
You can press down the reset button by placing a pin inside the hole. Resetting the device will disconnect your headset from the receiver. After you’ve completed a reset, power your headset back on and see if it will charge.
Clean the Charging Port
If there’s dust, dirt, or any other debris in your Arctis 7 charging port, it could be interfering with your connection. You can easily clean out your charging port with a cotton swab or with a can of compressed air. Cleaning out your charging port regularly can help you to avoid charging issues in the future.
Contact Steelseries Support
If your Arctis 7 headset still won’t charge after a reset, it’s possible that there’s an issue with the device’s battery or charging support. Contact Steelseries through their support page and file a ticket. If there’s a hardware issue, and your headset is still under warranty, you may be able to send it to Steelseries for repairs.
What to Do If the Arctis 7 Won’t Turn On
A dead battery could keep the Arctis 7 headset from turning on, but you could also be dealing with other issues. Connect the headset to a power source and let it charge for at least 10 minutes. If your headset still won’t turn on, try holding down the power button for 3 full seconds.
If the headset isn’t responding when you hold down the power button, it’s likely that it’s not charging or that there’s an issue with the device’s power circuit. Try out the charging fixes listed above to see if you can get your device charging again. If none of those solutions work, reach out to Steelseries support.
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