Can You Make Calls on a Fitbit Versa 3?

Steven CarrLast Updated: April 25, 2022

4 minutes read

One of the features of the Fitbit Versa 3 is the ability to accept phone calls on the smartwatch. While this is certainly a step in the right direction for Fitbit, there are some limitations you need to know about.

The short answer is that you can receive calls from your Fitbit Versa 3 smartwatch, but you can’t make them. This feature works with the iOS or Android operating system.

You have to ensure that you have this feature fully set up before you’ll be able to use it. There are also some limitations to what’s possible with this feature, so you must ensure you understand everything before you try to use the feature.

Table of Contents

How to Set Up the Call Feature on a Versa 3

You have to go through the regular setup process to pair your Versa 3 with your phone before you can enable the call feature. Ensure the smartwatch is updated with the most recent firmware to enable this feature. Once you have done that, follow these steps:

Open the Fitbit app on your phone.
Tap the gear icon in the upper left corner.
Click on the third row where you see Versa 3.
Scroll down a bit until you see On-Wrist Calls.
Click on See Instructions.
Pair your phone with Versa 3 Controls.
Accept the pairing request on your phone if the passkey matches what’s on the smartwatch.
Ask someone to call your phone so you can verify it’s connected.

Pairing May Drop With Phone or Firmware Updates

In most cases, the Bluetooth pairing will remain in place as long as you have the Fitbit paired. If you see that you aren’t getting calls on your smartwatch, verify that the Versa 3 Controls is still paired. Pairing the device with your phone again is sometimes necessary after phone updates or Fitbit firmware updates.

If the Versa 3 Controls pairing is still showing on your phone but you aren’t getting calls on your Fitbit, you may need to use the forget option on your phone before you can reestablish a Bluetooth pairing on the phone. Once you do forget the pairing, you can simply follow the above steps to re-pair the device to your phone so you can accept calls on it again.

How to Use the Call Feature on Your Fitbit Versa 3

When someone calls your phone, you’ll be able to see the caller’s information on your Versa 3. Phone numbers that are saved in your contacts will appear as the person’s name. You’ll only see the phone number if the person isn’t in your contacts list.

You have three options when you see someone calling you. The first is that you can ignore the notification, which will simply result in a missed call. The call should route to your voicemail if you have it set up.

The second option is to tap the green button with a phone icon on the right bottom of the screen. This answers the call and you can speak directly into your smartwatch to reply to the caller.

The third option is to press the red button with the phone icon on it. This rejects the call and sends the caller to voicemail if you have it set up on your phone.

Points to Remember When Using the Calls Feature

There are several things that you need to remember when you’re using the calls feature on your Versa 3. All of these can make the experience much better.

Calls Aren’t Private

The calls you receive on your Versa 3 are done using the speaker on the smartwatch, so the things the caller says will be heard by anyone around you. They’ll also be able to hear your replies since you’re talking directly into the Versa 3. For this reason, you shouldn’t ever accept calls that are likely to be private. If you have to answer a call that might include sensitive information, tell the caller at the start that they’re on the speakerphone of your Versa 3.

Not Suitable for Long Calls

While it’s nice to be able to answer the phone right on your Versa 3, this feature is only intended for short calls. There are a lot of variables that impact how long the call can last and what the call quality will be.

Battery life remaining on the phone
Battery life remaining on the Fitbit
Distance from the phone to the Fitbit

Shorter calls are usually best if you’re answering them on the Fitbit. Longer calls are better suited for the speakerphone on your cellphone.

Your Phone Must Remain Close

The phone and Fitbit Versa 3 must remain connected via Bluetooth for the duration of the call. This means that you can’t answer the call and then walk away from your phone. If you’re moving around, it may be best to keep the phone in your pocket so that you know you’ll be close enough for the Bluetooth connection to remain.

Call Quality May Vary

Call quality on the Versa 3 isn’t always the best. The call may drop, which is often because th4e Bluetooth connection closes. It might be hard for you to hear the caller or for them to hear you. If these problems occur, it’s likely best to contact them from your cellphone to avoid more problems.

Ultimately, the call feature on the Versa 3 is great to use if you need to accept a quick call, such as a child calling to say it’s time to pick them up. It’s not suited for longer calls or for private ones. You can’t make calls from the Fitbit Versa 3, so you’ll still need to use your phone for that.